Dipl.-Ing. Kerstin Wadenka

Driving CX for our Enterprise customers with the main focus on strategic accounts / businesses in the DACH region

Cloudflare Germany GmbH

Supporting customers in implementation and digital project acquisition for architecture and construction industry. + Prozessberatung / Qualitätssicherung + Verstehen von Kundenanforderungen / -bedürfnissen + Kundenberatung / Schulung + Schnittstelle zu Produktentwicklung / Technik / Development + Aufbau von langfristigen, nachhaltigen Kundenkontakten + Account Managment Bestandskunden - Upsell / Cross Sell / Vertragsverlängerung

As a senior customer success manager, I place my trust in authenticity. In transparent conversations I will guide you through the entire process from implementation and feedback to the expansion of the partnership-based business relationship by uncovering potential, creating value and success. By combining my knowledge of the construction industry as an interior designer and the software industry, I develop solutions together with you that will optimally support your company in the area of digitalization.

As a sales manager, I place my trust in authenticity. I will guide you through the entire process from the decision process, the implementation and feedback to the expansion of the partnership-based business relationship by uncovering potential, creating value and success. By combining my knowledge of our customers needs in daily business as an interior designer and the software industry, I develop solutions together with you that will optimally support your company in the area of digitalization.

Unterstützung der Bauleitung bei einem Großprojekt "Generalsanierung der HVB Nürnberg" LPH 1-7

Projektbetreuung APo Pirmasens, Erstellung eines Türbuchs, Präsentationserstellung Layout Recherche

Lichtdesign in Innen- und Außenraum Lichtberechnungen Visualisierungen

Design, Lichtdesign

Möbel-/ Produktdesign