Kiril Ivanov
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Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Kiril Ivanov
- Bis heute 7 Jahre und 5 Monate, seit Juni 2019Media University of Applied Sciences
Research Assistant Lecturer
Supporting scientific research within the Erasmus+ project GAMIFY to advance gamification for innovation and entrepreneurship. Supporting the Erasmus+ project IMACT for researching and advancing values-based sustainability-oriented innovation cultures. Supporting the Erasmus+ project SF4S, developing and mainstreaming sustainability foresight skills among students and professionals. Teaching Business Anthropology, Gamification for Organisations and Innovation and Entrepreneurship.
- Bis heute 8 Jahre und 6 Monate, seit Mai 2018
Junior Consultant
UXBerlin Innovation Consulting
Supporting projects on values-based innovation management, UX and ethnographic research. Creating and revising facilitation, tools and methods for innovation and entrepreneurship in international cooperation within the project “Lab of Tomorrow” of the GIZ (Eng. German Corporation for International Cooperation). Facilitating business modelling for sustainable 5G use cases within the 5G-VICTORI H2020 project.
Liaising between guests and partners to resolve medium to high complexity issues via phone and email. Ensuring a high level of customer service and a positive guest experience.
Welcoming and serving guests in both German and English. Serving food and drinks.
Assist with careful and quick unloading of packages. Load packages on conveyor belts and on delivery trucks. �
- 5 Monate, März 2016 - Juli 2016
Reservations Agent
Sixt rent a car
Analyze private and corporate client requirements through telephone and emails. Recommend suitable options for all customers and assist to confirm all reservations.
- 8 Monate, Feb. 2015 - Sep. 2015
Customer support representative with English for Sky UK Limited
60K International Contact Centres
Providing customer support for broadband and telephone service for customers based in UK and Ireland
- 1 Jahr und 2 Monate, Nov. 2013 - Dez. 2014
Technical support analyst with Russian and English for Hewlett Packard project
Adecco
Analyzing and resolving IT related issues. Proceeding high priority inquiries.
- 4 Monate, Juni 2013 - Sep. 2013
Room service server
Aspen skiing company, “The Little Nell”
Serving guests according to the "five stars, five diamonds" service standards of the hotel.
- 1 Jahr und 8 Monate, Okt. 2011 - Mai 2013
Retail seller
Lagardere Services Bulgaria
Active selling of various products. Shop maintenance.
Ausbildung von Kiril Ivanov
- 3 Jahre und 4 Monate, Okt. 2021 - 2025
Dr. rer. pol. - PhD
Leuphana Universität Lüneburg
- 2016 - 2018
Master's degree
HMKW - Hochschule für Medien, Kommunikation und Wirtschaft
- 2011 - 2015
Bachelor of Arts (B.A.)
Sofia university “St. Kliment Ohridski”
Sprachen
Englisch
C1 (Fließend)
Russian
C2 (Verhandlungssicher / Muttersprachlich)
Bulgarian
C2 (Verhandlungssicher / Muttersprachlich)
Deutsch
B1-B2 (Gute Kenntnisse)
Japanese
B1-B2 (Gute Kenntnisse)
Spanish
B1-B2 (Gute Kenntnisse)
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