Klara Busa
Angestellt, Business Operation Specialist, IT Services Hungary Ltd.
Budapest, Ungarn
Werdegang
Berufserfahrung von Klara Busa
Bis heute 8 Jahre und 10 Monate, seit Okt. 2015
Business Operation Specialist
IT Services Hungary Ltd.Half year experience on Controlling assistance tasks for Service Delivery Units in a 1300 FTE Service Line Project assistance for internal projects Resoruce Mgmt tasks from 01. January 2017.
3 Jahre, Nov. 2012 - Okt. 2015
Team Leader | Monitoring + Incident Management
T Systems | IT Services Hungary (ITSH)
People management Financial planning - basics Coordination in professional topics Handling escalations Virtual Team ITIL based processes Nearshored services Six Sigma - Lean Yellow Belt Training | 2015. Q1 | IT Services Hungary (Budapest) Basics in Agile Project Management Trainig | 2013. | Szinergia (Budapest) Basics in Classical Project Management Training | 2013. | Szinergia (Budapest)
1 Jahr und 4 Monate, Aug. 2011 - Nov. 2012
Application Administrator
T Systems | IT Services Hungary (ITSH)
Server and Application monitoring for a German client Handling Incidents Ticket-Dispatching Working language: German ITIL v3 Foundation Exam (2012)
2 Jahre und 6 Monate, Feb. 2008 - Juli 2010
Communication Staff
Hungarian Prime Minister's Cabinet
Creating brief professional summaries for the public programs of state executives Professional background information based on inputs from the ministries, public administration Preparing Q&As for interviews, event-related media monitoring
1 Jahr und 8 Monate, Juli 2006 - Feb. 2008
Personal Assistant
Hungarian Prime Minister's Cabinet
Preselecting professional documents for decision makers Preparing reports of meetings, deadline- and task management
4 Jahre und 7 Monate, Jan. 2002 - Juli 2006
Online Content Editor
Hungarian Telephonbook Publisher Ltd. | Magyar Telefonkönyvkiadó Társaság
Participation in the company’s Internet search site content development projects Tasks at online winning games Newsletters, DM-letters Presentation of different internal statistics Cooperation in implementing and managing online projects with German partner companies Participation in training of sales colleagues
1 Jahr und 9 Monate, Juli 1999 - März 2001
Media Staff
Magyar Telekom | Matáv Rt.
Participation in creating new services Participation in mini projects
1 Jahr und 1 Monat, Sep. 1997 - Sep. 1998
Foreign News Editor
TV3
Participating in daily news editing | Hír3 News
2 Jahre und 1 Monat, Sep. 1995 - Sep. 1997
Freelancer for daily newspaper Magyar Hírlap | Economic section
Magyar Hírlap
Ausbildung von Klara Busa
2000 - 2002
ELTE | Postgraduate Media Management Studies
1994 - 1998
Communications
ELTE
Master of Art
1990 - 1996
International Relations
Corvinus-Universität Budapest
Master of Science
Sprachen
Englisch
Gut
Deutsch
Fließend
Russisch
Grundlagen
Ungarisch
Muttersprache