Krongthong Rathmacher

1. Fix computer problems for Thai and Japanese users (hardware and software). 2. Manage user Active Directory (AD). 3. Use Microsoft Office 365 for user e-mail Teams 4. Protect and restore company data with Veeam Backup. 5. Take care of VMware and Windows/Linux servers (Ubuntu, CentOS). 6. Check system performance and set up alerts in Zabbix. 7. Set up and manage Palo Alto firewalls for network security. 8. Use TrendMicro to protect computers from viruses and malware.

1. Checked and took care of network devices, servers, firewalls, and antivirus programs. 2. Managed user accounts, permissions, and policies in Active Directory. 3. Use Google G suite for user e-mail management. 4. Fix computer problems(hardware and software). 5. Provided user support for SAP B1 and internal applications. 6. Handled physical access control and documentation for the Data Center. 7. Supported project equipment installations and IT infrastructure maintenance.

• Manage and fix computers, laser printers, smart cards, digital signage, CCTV IP cameras, and thermal printers in the head office and branches. • Install software and hardware for new branch offices. • Work with vendors to solve device problems. • Prepare daily and monthly reports for the supervisor. • Keep records of all IT devices.