Leo Figlinski

Student, Master of Arts - International Business, Hochschule für Technik und Wirtschaft Berlin

Fähigkeiten und Kenntnisse

Account Management
Adobe Design Programs
Collaborative Problem Solving
Agile
Customer Experience
Commercial Cleaning
B2B Software
Customer Onboarding
Build Strong Relationships
Communication
Business Planning
Computer Literacy
Customer Retention
Data Management
Business Requirements
Conformal Coating
Customer Satisfaction
Business-to-Business (B2B)
Deadline Oriented
Customer Service
Continuous Improvement
Change Management
Deductive Reasoning
Customer Service Management
Critical Thinking
Coaching
Employee Training
Customer Service Operations
Cross-functional Team Leadership
Interviewing
Customer Success
Cultural Awareness
Inventory Management
Flexible Approach
Custodial Services
Customer-Focused Service
Forecasting
Inventory System
Data Analysis
Manufacturing Operations
Human Resources Information Systems (HRIS)
Kitting
Performance Appraisal
Industrial Cleaning
Manufacturing Process Improvement
Policies & Procedures
Leadership
Interpersonal Communication
Microsoft Office
Positive Employee Relations
Leadership Development
Interpersonal Skills
Positive Work Environment
Multi-task & Handle High-volume Workloads
Lean Manufacturing
Printed Circuit Board Manufacturing
Product Road Mapping
Onboarding
Logistics Management
Product Strategy
Problem Solving
Operational Excellence
Management
Oracle B2B
Production Management
Process Improvement
Manufacturing
Organization Skills
Program Management
Process management
Regulatory Compliance
Organizational Leadership
Project Coordination
Retail Sales
Product Development
People Management
Root Cause
Team Development
Project Management
Product Management
Sales
Team Leadership
Punctuation
Skilled Multi-tasker
Team Motivation
Quality Assurance
Software as a Service (SaaS)
Team Performance
Strategic Communications
Quality Control
Time Management
Streamlining
Quality Management
Timekeeping
Talent Management
Training and Development (HR)
Team Building
Work Instructions
Workforce Management
Written Communication
Analytical skills
Communication skills

Werdegang

Berufserfahrung von Leo Figlinski

  • 1 year and 3 months, Dec 2024 - Feb 2026

    Manufacturing Supervisor 2nd Shift

    AHEAD

    • Led second-shift production operations with a team of 15–25 employees, ensuring delivery, safety, and quality targets were met. • Analyzed key performance indicators to identify bottlenecks, enhancing overall production efficiency. • Coordinated workflows across Engineering, Quality, and Materials departments to streamline operations. • Improved team productivity through data-driven decision-making and workflow optimization.

  • 6 months, Jun 2025 - Nov 2025

    Database Assistant

    Fieldwork

    • Analyzed and structured data to enhance project insights and reporting accuracy. • Maintained and optimized participant databases, significantly improving data integrity. • Generated comprehensive reports and data exports for effective study tracking and coordination. • Monitored project timelines to identify bottlenecks, ensuring on-time delivery of projects.

  • 10 months, Dec 2023 - Sep 2024

    Technical Training Supervisor

    Plexus Corp.

    • Designed and delivered comprehensive training programs for SMT and HLA production lines. • Reduced onboarding time by 25% through the development of structured SOPs and training materials. • Identified skill gaps and implemented targeted development plans to enhance team performance. • Conducted training audits to ensure compliance with ISO 9001 standards.

  • 2 years and 8 months, Feb 2022 - Sep 2024

    Factory Supervisor

    Plexus Corp.

    • Directed daily operations for a team of 26–40 employees in a high-volume production environment at Plexus Corp. • Implemented Lean initiatives, including Kaizen and 5S, resulting in a 10% increase in throughput. • Facilitated team alignment through tier meetings and operational planning to enhance productivity. • Trained and developed operators and team leads to foster a skilled workforce and improve operational efficiency.

  • 2 years and 11 months, Apr 2019 - Feb 2022

    Production Lead

    Plexus Corp.

    • Managed production operations for a team of 20–30 employees, ensuring output and delivery targets were consistently met. • Improved operational efficiency by 15% through effective process improvements and root cause analysis. • Utilized JDE and WMS systems to optimize labor and material usage, enhancing overall productivity. • Conducted training sessions on safety and quality standards, fostering a culture of excellence within the team.

  • 2 years and 4 months, Aug 2018 - Nov 2020

    Shift Supervisor

    Starbucks

    • Supervised high-volume store operations, managing a team of 5–7 members per shift. • Enhanced profitability by 10% through effective sales analysis and waste reduction strategies. • Trained and developed new hires and shift leads, fostering a collaborative team environment.

  • 1 year and 8 months, Aug 2014 - Mar 2016

    Lead

    Jack's Maintenance Service, Inc.

    • Supervised janitorial teams across multiple sites, ensuring high standards of cleanliness. • Coordinated schedules to optimize service delivery and task completion. • Maintained service quality through regular assessments and team training.

Ausbildung von Leo Figlinski

  • Current 3 months, since Apr 2026

    Master of Arts - International Business

    Hochschule für Technik und Wirtschaft Berlin

  • 2 years and 3 months, Oct 2023 - Dec 2025

    Master of Business Administration - MBA

    University of Illinois Chicago

  • 2019 - 2022

    Bachelor's degree

    Arizona State University

Sprachen

  • English

    C2 (Verhandlungssicher / Muttersprachlich)

  • German

    A1-A2 (Grundkenntnisse)

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