Martin Pscheidl

Beamtet, moved to LinkedIn - please find me there!, Xing is a nightmare!
Wien, Austria

Fähigkeiten und Kenntnisse

Service Management
Informationssicherheit
Prozessmanagement
IT Service Management
Customer Service Management
HR Service Management
ServiceNow
ITSM
ITIL
IT Risk
IT Compliance
IT Goverenance
IT Audit
Projektmanagement
IT Prozessberatung
Service Portfolio Management
IT Security
Cyber Security
Datenschutz
Data Privacy
DSGVO
GDPR
Spokes Person
Moderation
VeriSM
Unternehmensberatung
ITIL 4

Werdegang

Berufserfahrung von Martin Pscheidl

  • Current 4 years and 5 months, since Jan 2022

    Sen. Advisory Enterprise Architect

    ServiceNow - The Enterprise Cloud Company

  • Current 7 years and 7 months, since Nov 2018

    moved to LinkedIn - please find me there!

    Xing is a nightmare!

  • Current 13 years and 6 months, since Dec 2012

    unabhängiger Berater

    Averell Consulting - Avecon KG

    Averell-Consulting hilft Ihnen bei der Gestaltung, der Optimierung, und der Einhaltung Ihrer Ressourcen Planung. Unser Kunden sind produzierende Betriebe, Montage Betriebe, und im Allgemeinen alle Betriebe mit mehr als einer zu verwaltenden Ressourcenart. Viele Unternehmen planen Ihre Ressourcen auf Papier, mit einer klassischen Planungstafel, oder in einem Excel-Sheet. Bei mehr als einer Planungsdimension wird das Handling bald unmöglich. Wir haben eine optimale Lösung für unsere Kunden: Visual Planning.

  • 1 year and 11 months, Feb 2020 - Dec 2021

    Manager Solution Consulting AT&CEE

    ServiceNow

    Manager Solution Consulting Austria and Central Eastern Europe at ServiceNow, the leading digital workflow company making work, work better for people. At ServiceNow, we believe in making work, work better for people. Let people work the way they want to, not how most software dictates they have to. Let people easily build the experiences they dream of.

  • 7 years and 1 month, Dec 2013 - Dec 2020

    Vorstandsvorsitzender

    itSMF Österreich

    Das IT Service Management Forum Austria (itSMF) hat es sich zum Ziel gesetzt, als unabhängiger und nicht kommerzieller Verein die aktuellen Erkenntnisse und Methoden im Bereich des IT-Managements zu fördern und bekannt zu machen. Es bietet für Einzelpersonen, Unternehmen und Institutionen eine Plattform zum Austausch von Informationen und Erfahrungen. Das itSMF veranstaltet Kongresse, Konferenzen, Seminare, gründet Arbeitskreise, und publiziert auf seiner Webpage und in anderen Medien.

  • 5 years and 5 months, Sep 2014 - Jan 2020

    Advisory Solution Consultant

    ServiceNow

    ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. As Advisory Solution Consultant I’m designing and leading consultative interactions with our Austrian and Eastern European customers. I’m building and developing trusted relationships as an advisor with customers, partners and internally across ServiceNow.

  • 10 years and 1 month, Mar 2007 - Mar 2017

    Guest Lector

    Donau Universität Krems

    I've been licensed from Danube University Krems to teach in multiple curricula. I work with post graduate students of the Department for Governance and Public Administration.

  • 10 months, Nov 2013 - Aug 2014

    Manager IT Advisory

    KPMG Management Consulting

  • 10 months, Feb 2012 - Nov 2012

    Systemic Consulting Trainee

    Sabbatical

    Attendance at trainings for the Certified Management Consultant Certification, and preparation of my own company.

  • 1 year and 9 months, Jun 2010 - Feb 2012

    Director Product Management

    SolveDirect Service Management GmbH

    I was responsible for identifying new product candidates, gathering market requirements, defining product requirements, determining business-cases and feasibility, scoping and defining new products at high level, evangelizing new products, building product roadmaps, particularly technology roadmaps, working to a critical path and ensuring all products are produced on schedule, ensuring products are within price margins and up to spec, product differentiation, and detailed product planning.

  • 10 years, May 2000 - Apr 2010

    Director, Solution Sales

    CA Software Österreich GmbH

    04/08-12/08 Customer Solutions Architect 04/07-03/08 Manager Technical Sales, 04/05-03/07 Manager Service Delivery, 04/04-04/05 Project Manager, 04/03-03/04 Technical Architect, 04/02-03/03 Senior Consultant, 05/00-03/02 Consultant ***** I am responsible to plan, prioritize and manage sales activities and resource allocation in order to consistently attain CA's financial and customer satisfaction goals across Austria and Switzerland.

  • 6 months, Sep 1999 - Feb 2000

    tech. Key Account Manager

    Net4You

    This position is responsible to serve as a primary liaison to the Sales counterpart. To assist in understanding the business and technical objectives of the customers and the strategic importance of the partners to Net4You. Act as primary contact for the Sales Manager into the Technical organization

  • 3 years and 4 months, May 1996 - Aug 1999

    Network Manager

    KSV Datenverarbeitung

  • 4 years and 1 month, Apr 1992 - Apr 1996

    Consultant

    ServiceSoft

Ausbildung von Martin Pscheidl

  • 1 year and 9 months, Nov 2018 - Jul 2020

    European Business Law

    Wirtschaftsuniversität Wien (WU)

    In the Master of Legal Studies in European Business Law you acquire all the skills you need to manage, communicate, and lead more effectively across the combined business, legal, and regulatory specialties.

  • 1 year, Sep 2006 - Aug 2007

    IT and Telecommunication

    Alaska Pacific University (APU)

    The MBA in Information and Communication Technology (MBAICT) program produces managers and analysts who combine knowledge of the technical side of telecommunications (telephony, cable and broadcast television/radio, satellite and wireless communications, and all forms of data communications) with ma

  • 2 years, Sep 2004 - Aug 2006

    Professional IT Consulting

    Donau Universität Krems (DUK)

    By the increasing integration of the IT in all economic sectors which goes the far beyond technical borders it is important to find qualified Consulters which act even in larger connections reliably and purposefully. Within the range of applied information technologies the Study of “IT Consulting” o

  • 4 years and 1 month, Mar 1992 - Mar 1996

    Study of technical Computer Science

    TU Wien

  • 6 years and 9 months, Sep 1984 - May 1991

    ICT

    Höhere technische Bundes-, Lehr- und Versuchsanstalt Mödling

    This type of school translates best as Secondary College for Information Technology and Telecommunications - special training focus was all hardware and software technology and programming

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

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