Ferhat Karakas

(via Unisys)

- Acting as first point contact for IT in Energo-Pro Group companies in Turkey. - Being responsible Ankara HQ Office & sites about whole IT Infrastructure related topics. - L1, L2 End-User Support Services - All MS Windows based Client Operating Systems and rest of management activities. - IT Assets & Inventory Management - Active Directory Services - MS Exchange Server & O365 - VMware, Hyper-V Installation & Management

•Managing IT infrastructure of International Medical Corps Ankara and Hatay offices. •Working with other Logistics colleagues for procurement and other IT related topics before purchasing. •Assisting IMC staff, newly joined colleagues and other local partners when needed. •Managing the country or project based, users Active Directory & O365 accounts. *Leave reason: IMC Turkey Representation license & activities has cancelled by Ministry of Interior, at my second work week there, such a big bad surprise.

- EUSS EMEA Turkey - We were handling many of GE EMEA & CIS countries IT requirements such as local/remote support, assets management, assist sourcing colelagues to orders, security issues monitoring and follow up all of these based in ITIL processes with SLA as EMEA Turkey based IT Team.

- EUSS EMEA Turkey - I was one of the responsible IT Specialist for some of EMEA and CIS countries. Azerbaijan, Georgia, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan were in the support loop for me with Turkey. •Alstom Transport, Alstom Power, Alstom Renewable Energy, Alstom Grid businesses were in support scope of me.

Building network infrastructure and implementing required technology changes Active Directory install & management Create and deploy Group Policies on organizational units Dhcp, Dns, IIS, Ftp, E-mail servers responsibilities. Monitoring bandwidth and disk usages on servers Monitor and configuration on backup storage devices. Regularly/Real-time security issues check on clients & servers based on a scheduled times