Dr. Lucia Diomedes

- Researching consumer markets, monitoring market trends and identifying potential areas of interest - Creating strategies in order to spread the awareness of the brand - Working daily with Marketing and Sales Team in order to planning and execute projects

• Analysis and market research in order to identify new business opportunities; • Structuring and implementation of the business process for the detected leads; • Drive awareness,engagemente and interest in the company's services for Spain, Italy and Latam markets (Augure, Wiselytics & Fashion GPS platforms); • Identifing communication stakes, KPI, and business storytelling. • Training and managing my team in order to achieve the fixed goals.

• Management of relationship with private and business customers in Italian and English: disclosure requests to on products and services offered, mediation between different departments of the bank. • Developing strategies to retaining existing customers and attracting new customers. • Management and resolution of customer complaints on banking and financial products and bank staff relations

• Trading operations transfers in Italian and Foreign Stock Markets and capital operations. • Document analysis related to financial markets (Information leaflets, Stock Market statements, etc.) • Sale and support of products of casualty and life insurances to retail clients.