Lucie Hlavackova

- Consulting with focus on Talent Management (learning and qualification) - Customer-centered personal support - Technical implementation and creation of concepts of training management processes and e-learning, Implementation of additional developments - Incident and problem management, system maintenance support, system patches and upgrades - Implementation, Support, Training, Testing and optimization of the SAP Talent Management Suite and the SuccessFactors BizX Suite

- Creating guidelines and strategy for operational business - Administration of over 300 Non-Executive learning events and learning activities per year - Single point of contact for learning queries for over 2500 customers - Administration and monitoring demand plans and ensuring cost effectiveness - Liaising with internal and external stakeholders - Monitoring course completion, attendance levels, and quality, daily use of SAP LSO - Providing reports to the executives - Change Management

- Administration of Non-Executive learning events and learning activities - Single point of contact for learning queries - Monitoring course bookings, cancellations, organizing learning events - Monitoring course completion, attendance levels, and the quality of non-Executive learning events

- Assistance to the Marketing & Sales Team with creating materials, providing research on potential clients and markets and completing various assistant tasks (completing offers to clients, scheduling business trips and providing sales representatives with logistical support etc.) - Cross-functional teamwork - Cooperation with Program Organization Team and communication with clients (American Universities) - Program Management and organizing of MBA, EMBA seminar weeks abroad

International Business Studies and Communication Event Management and Planning

International Relations and Economics Diplomacy Finance English and American Studies