Luisa Pardo

Coordinated customer orders, resolved complex customer inquiries and complaints, and collaborated effectively with Sales, Technical Support, Marketing and Accounting to ensure seamless processes and high customer satisfaction. Delivered professional support in German, English, and Spanish while working independently, managing multiple priorities, and maintaining accuracy in a dynamic, fast-paced environment.

I was pleased to support our Marketing Department in organizing the Partner Meetings in Barcelona 2015 and Málaga in 2019. In parallel with my role as a Customer Service Representative, I supported the Accounting Department for several months by processing customer payments and serving as the main point of contact between our customers and our tax advisors.

Journalist for La Red Bogota in charge to analyze some of Bogota´s public policies. Articles were published on http://www.univerciudad.net Support organizing events from La Red Bogota