Luka Starčević

https://www.artstation.com/weroupolmitneir

Technical customer support for technical energy solutions (solar panels, electric car chargers...) • Provided Customer support and retention for E.ON energy supply services and technical energy solutions through e-mail and direct engagement • Actively participated in improving office workflow • Applied technical knowledge to assist in office equipment maintenance and downtime reduction • Collected and expanded the knowledge base for Customer support concerning technical energy solutions by collating existin

Joined the company Backoffice during a period of massively increased workload from newly gained customers. • Provided Customer support and retention for E.ON energy supply services and technical energy solutions through e-mail and direct engagement • Actively participated in improving office workflow and ensuring efficient transition between CRM systems • Applied technical knowledge to assist in office equipment maintenance and downtime reduction

Student work while studying at University of Zagreb - Faculty of Electrical Engineering and Computing. • Application of mathematical statistic analysis methods. • Assistance with administrative duties and academic research. • Various software development prototyping involving game systems, Neural Networks, Computer Vision, Machine Learning and MiniZinc autonomous agents. • Creation of onboarding media. • Small-sized teamwork and pair programming experience.

Certified Class A radio amateur as part of extracurricular activities during technical school attendance