Mag. Mael JEBLI DE LOTH

• As Product Manager of network products (WiFi, Switch, firewall) - Market and competitive studies - pricing management, product life cycle management, - Internal communication (PowerPoint presentations, webinar participations, knowledge base, process files) - Forecasting order management and optimisation - Respond to tenders: technical aspects - Customs clearance in order to import goods from asia • As Presales & sales developer linked to Paris area - Business development for Paris area

- Bilingual technical analyst for customers from Netherlands - Switzerland – France – Belgium and Luxembourg - Extensive support related to issues from Windows and Mackintosh OS - Troubleshooting linked to VPN, software, Active-Directory management

- IT Technical Support Specialist in BtoB for AkzoNobel and Celesio group. I managed any problems from HP computer, Apple OS/IOS, BlackBerry and Samsung phone/pad - Resolve customer problems using the relevant tools / systems to multiple desk support - Manage end to end all calls logged, providing regular updates to customers - Invoke Escalation Procedures within defined time frames - Ensure Quality standards are adhered to in regards to both Cases & Calls.

- Sales in the industrial painting sector (airplane, boat, vehicle) for Standox-Dupont De Nemours - Customer portfolio management, maintaining contact with clients - giving them regular updates - Multi-band Sales: (3M, Facom, DuPont, Fog, Kärcher, Kraftwerk, Becker industry, Freudenberg, Sata) - Experiences with insurance companies such as AXA, Innovation Group, Allianz, AGF, and Matmut

Local and international marketing - Project management - HR : intercultural management, Team and human management - Business and financial strategy - Business development : International business, Business engineering - Logistics, supply chain