Mafalda Graça

Component MRO operational management: - developing projects for operational improvement to enable efficiency, services availability and better margins; - monitoring and establishing technical and financial indicators and forecasts; identifying target deviations, its causes and the most impactful strategic and operative solutions - direct contact with national and international vendors on technical and operational issues, performance improvements, readiness and licensing

Contract Management of Support & Services for a military helicopter - Process Improvement: systemized and aligned the monitoring of the activities of the different contract managers, their deliverables and financial milestones - Project Management: redesigned the dedicated information platforms for better transparency and data sharing with the functions Spares, Repairs, Technical Publications and Technical Logistic Support

Trainee Academy on application development for the Telecommunications, Banking and Public Sector, introducing HTML, CSS, JavaScript, SQL, JAVA and .NET

- Project Management - Supply Chain Management - Logistics - Operations Management - Data Bases and Information Systems