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Maher Ahmed

Angestellt, 2nd & 3rd Level Supporter, HanseMerkur
Wenzendorf, Germany

Skills

Software
Support
IT-Anwendungen
Geschäftskontakte
Computer
MS Office
Windows
Kaufmännische Kenntnisse
Web-Administration
EDV-Kenntnisse
Betriebssystem
PC
Hardware
Informatik
Füllstand
DSL Network Technical Support
1st and 2nd Level IT Support
Ticketsystem
Troubleshooting
IT Support
Kundenservice
Technischer Support DSL-Netzwerk
EDV-System
Active Directory
English Language
Deutsch
Hardware-Installation
Microsoft
Windows 10
Windows 7
EDV
Helpdesk
DSL
IT-Betreuung
PC Support
Informationstechnologie
Anwendungsbetreuung
Anwendung
Citrix
ITSM
VPN
Cisco
Microsoft Teams
Server
SCCM
Microsoft Active Directory
Microsoft Intune
Matrix42
PowerShell
Software-Kenntnisse
Teamfähigkeit
Kreativität

Timeline

Professional experience for Maher Ahmed

  • Current 2 years and 2 months, since Aug 2024

    2nd & 3rd Level Supporter

    HanseMerkur

    2nd & 3rd Level IT Supporter

  • Current 3 years, since Oct 2023

    IT-Supporter FrontDesk

    Bitmarck GmbH (Amadeus Fire)

  • 1 year and 7 months, Mar 2022 - Sep 2023

    IT Troubleshoot Techniker

    Telefónica Deutschland Gruppe

    DSL Entstörung

  • 1 year and 10 months, Sep 2019 - Jun 2021

    Mitarbeiter IT-Support

    Auto cleanik

Languages

  • German

    C2 (Expert / native speaker)

  • English

    C2 (Expert / native speaker)

  • French

    A1-A2 (Basic)

  • Urdu

    C2 (Expert / native speaker)

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