Mancuso Francesca

2006 – present I have been in charge of managing the implementation of a management-and-control system devoted to projects considered to be “critical” for the production plant. This system can be used by managers as a decision-support tool in order to make a choice of which projects to invest in; I have implemented the control-reporting procedures needed for monthly and quarterly follow-ups, for both the Italian site and the European management, and developed the Dashboard and the KPIs.

I was in charge of handling the transfer of production equipment to the client’s plants located in Mexico and Puerto Rico, of the related IT systems, and of the documentation of all productions made in Latina during the previous 6 years, in compliance with the relevant record-detention provisions (50-year retention obligation); the project was completed without exceeding the time and costs requested by the client, thanks to satisfactory management of workgroups.

In charge of ensuring that changes in packaging (boxes, blisters, information leaflets) requested by customers would be implemented according to the time and costs agreed to by customers, suppliers, and production managers, of verifying the “machinability” of the new formats, and of acting as the contact person for customers as well as for production purposes, concerning development and technical feasibility of packaging materials Key results: Zero problems in production lines in the face of 100

in charge of J&J's customers’ Supply Chain for class-C products coming from the plant in Latina. I would define production priorities and establish distribution and shipping ones so as to bring down to zero customer-related stock outs, under my responsibility. I also supervised production transfers among sites, while ensuring a continuous logistic flow by correctly defining the stock levels to be maintained in the original site. I would also act as trainer and logistics mentor for one European

in charge of the European project aimed at integrating the logistics systems of the UK, DE, ES, FR and IT markets into central as well as local-site information systems (IT, PT, FR). Through analysis of the customer’s Business processes and Logistics Systems I would define and implement the appropriate data exchanges among systems (from local customer data to central Replenishment systems), by defining the time schedule and supervising the international resources involved in the team (4). I implemented KPI

in charge of the logistics business for customers of “European Joint Venture“– subsequently MCNEIL EUROPE – in the European Johnson & Johnson group plants, all the way from order to delivery of the finished product, through definition of production and distribution priorities, so as to bring down to zero the stock-outs of customers under my responsibility. Responsible of new products launch, by planning all preliminary activities concerning the various areas involved.