Marcel Bischof

Angestellt, Senior Operations Manager EMEA, access KellyOCG GmbH
Zurich, Switzerland

Fähigkeiten und Kenntnisse

Account Management
Business Consulting
Process Management
Project Management
Implementations Management
System Deployment
System Migration
Process Migration
SIX SIGMA
Quality Management
Operations Manager
Service Management
Stakeholder Management
CRM
Vendor Management
Leadership
Change Management
ERP
Costumer Service

Werdegang

Berufserfahrung von Marcel Bischof

  • Current 10 years and 4 months, since Feb 2016

    Senior Operations Manager EMEA

    access KellyOCG GmbH

    I am responsible for the overall service delivery within the defined solutions that we implement. I directly manage 16 team members in different locations to deliver different outsourced services to our client ranging from managed services to recruitment process outsourcing.

  • 2 years and 8 months, Jul 2013 - Feb 2016

    Operations Manager

    access KellyOCG GmbH

  • 2 years and 8 months, Dec 2010 - Jul 2013

    Senior Vendor Management Specialist at Novartis

    access KellyOCG GmbH

    Supply Chain Management, recruitment, process anagement, relationship management, implementations management, operations management, teamlead, system ownership, process and system enhancements, supplier negotiations, system and process migration

  • 4 months, Sep 2010 - Dec 2010

    Consultant

    SalesAhead AG

    Customer Relationship, Account Management, Business Developer, Recruiting, Staffing, analyzing possible improvements in processes and recruitment,

  • 9 months, Jan 2010 - Sep 2010

    Consultant / Teamleader

    Kelly IT Resources AG

  • 4 months, Aug 2009 - Nov 2009

    Service Manager

    Service Solutions

    Customer Relationship, Account Manager, Responsible for alll services supplied to our partners, Management of staff working on site, Restructuring of processes and setting up database

  • 1 year and 3 months, Sep 2008 - Nov 2009

    Consultant

    MCZ

    Customer Relationship, Account Management. Responsable for all services supplied to our partners. Management of staff working on site. Restructuring of processes and setting up database

  • 6 months, Oct 2008 - Mar 2009

    Recruitment Manager

    Alstom (Switzerland)

    Management of all recruitments within finance department, analyzing possible improvements in recruiting process.

  • 1 year and 4 months, Jun 2007 - Sep 2008

    Business Developer

    MBA

    Bsuiness Development, Account Managment, Acquisition, Recuriting, Staffing,

  • 2 years and 3 months, Apr 2005 - Jun 2007

    Store Manager

    MBJB GmbH

    Store management of 3 stores in Zurich and St. Gallen, Switzerland. Took over St. Gallen and opened up Zurich by myself, selling fashion and Basketball equipment

  • 9 months, Aug 2004 - Apr 2005

    Team leader in Administration and Logistics

    Illusion AG

    Import/export company with strong focus on the sport goods. Specially on Basketball. Responsability for all internal arrangements

  • 3 years, Aug 2001 - Jul 2004

    Detailhandelsangestellter

    Jelmoli AG

Sprachen

  • English

    C2 (Verhandlungssicher / Muttersprachlich)

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

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