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Maria O'Donovan

Managing Director for European Division, DR Marketing Solutions
Fredericia, Dänemark

Fähigkeiten und Kenntnisse

Customer relationship and marketing solutions
call center
call centre
contact center solutions
customer service solutions
inbound and outbound marketing solutions for compa
UK
Canada
Australia etc
outbound b2b
b2b
customer service
call center agents
BPO. Data Entry /Data Cleansing services
research services
secretarial support
website design
brochure design
marketing
crm
customer care solutions. bpo solutions. Advanc
we are also branching into developing portal solut
but creates ongoing collaborations with our client
cms systems
e-learning systems
lcms
cms
lms. Special Startup Offer for small companies

Werdegang

Berufserfahrung von Maria O'Donovan

  • Bis heute

    Quality Checker

    RQA Europe

  • 2003 - 2005

    Freelance Developer

    me

    Worked a great deal with concept development, creating prototypes for e-learning/knowledge management solutions that incorporated LMS, CMS and community networking facilities. Developed my interest for online media as platforms for especially knowledge management and knowledge transfer. Worked especially with a massively innovative portal that combined these aspects and allowed for networking among experts across diverse geographic and organiand organisational boundaries.

  • Managing Director for European Division

    DR Marketing Solutions
  • E-Learning Developer

    Denmark

  • Business English Instructor

    IBL SPROG

  • English Teacher

    Brandbjerg Højskole

    Taught English to graduate students

Ausbildung von Maria O'Donovan

  • 2005 - 2007

    Information Communication Technologies and Learning

    Aalborg University

    Usability, Learning Theories, Learning in Communities of Practice online, growing online communities, interface design, aesthetic design, knowledge management in online communities

  • 1 Jahr und 11 Monate, Aug. 2001 - Juni 2003

    pedagogy

    Jelling Statsseminarium

  • 11 Monate, Aug. 2001 - Juni 2002

    English teaching

    Jelling Statsseminarium

    Completed 2 year course in 1 year.

  • 2 Jahre und 11 Monate, Aug. 1994 - Juni 1997

    Computer Science

    Vejle Handelsskole

  • 1986 - 1987

    Community Education

    Northern College

    Learning in communities- informal learning processes, community development

Sprachen

  • Englisch

    -

  • Dänisch

    -

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