Marina Starkova

Angestellt, Product Director, Agentic AI, Serviceplan Group SE & Co. KG
Berlin, Deutschland

Fähigkeiten und Kenntnisse

Teamleitung
Projektmanagement
People development
Marketing
CRM
Direct Marketing
Customer Experience
E-Mail marketing
Lead Management
Agile Methods
Social Media Marketing
Digital Marketing
Automotive
SEO
SEA
Webanalytics
Trade Marketing
Contentmanagement
Salesforce
Agentic AI
Produktmanagement

Werdegang

Berufserfahrung von Marina Starkova

  • Bis heute 1 Jahr und 7 Monate, seit Mai 2025

    Product Director, Agentic AI

    Serviceplan Group SE & Co. KG

    Building AI agents that marketing teams brief like specialists and receive finished work from, available on the sokosumi.com. Built a research suite for positioning and go-to-market: market, competitor and audience research, social listening, advertising intelligence and SEO/GEO, with every finding grounded in named sources. Shaping use cases with SMB and enterprise clients and leading the engineering team, hands-on with Claude, MCP integrations, multi-agent orchestration and human-in-the-loop.

  • 3 Jahre und 4 Monate, Jan. 2022 - Apr. 2025

    Associate Director, Product Management

    Publicis Sapient

    Led personalisation and experimentation for a major automotive transformation across 10 brands and 10 European markets. Delivered 500+ onsite campaigns, generating ~5% of client leads, and ran 30+ A/B tests on key journeys. Led a five-person insights team that identified ~€13M in estimated annual profit potential. Standardised web tracking across brands, automated reporting and defined AI use cases for automated insights.

  • 3 Jahre und 1 Monat, Dez. 2018 - Dez. 2021

    Digital Operations Lead

    Publicis Emil

    Established connected digital marketing delivery for ~40 markets of a global automotive client across three hubs, spanning campaign management, analytics, content and personalisation. Negotiated the annual scope and turned it into roadmaps, staffing and capacity plans. Defined the shared-service operating model, delivery processes and standards with teams across hubs, regions and markets. Partnered with strategy team and the media agency on audience-led communications and lead generation.

  • 1 Jahr und 8 Monate, Feb. 2017 - Sep. 2018

    Digital Business Integration Manager

    Accenture Interactive

    Programme manager for a retail client’s digital/eComm transformation across marketing, CRM, DAM and mobile apps, from proof of concept through requirements and delivery. Ran delivery governance, RAID and backlog optimisation in Jira across tens of thousands of stories, working directly with development teams. For an automotive client, led the European rollout of a new website and CMS: content migration, testing, user manuals, market training and hypercare. Personnel responsibility for 15 people.

  • 1 Jahr und 6 Monate, Juli 2014 - Dez. 2015

    Marketing Manager

    DENSO Sales Rus

    Owned marketing and PR strategy in Russia, Belarus and Kazakhstan for entire portfolio as well as communications for two product lines on European level Boosted company website visits by 150% and outranked competitors in search results Created email marketing program and increased number of subscriptions ten-fold Established SMM process and ran company’s social media page New product launch for all European markets including stock planning, communications, and trade marketing campaigns

  • 7 Jahre und 7 Monate, Mai 2006 - Nov. 2013

    External Communications Manager

    Porsche Russland

    Progressed over seven years through several marketing roles, covering digital content, country and dealer websites, campaigns and customer communications. Led the CRM rollout, from data migration and process design to dealer training, then ran CRM operations: lead capture, sales-funnel management, lifecycle communications and automated satisfaction surveys. Automated lead transmission to sales and introduced dealer SLAs to improve follow-up and conversion.

Ausbildung von Marina Starkova

  • 1 Jahr, Jan. 2016 - Dez. 2016

    Full-time MBA

    ESMT European School of Management and Technology

  • 4 Jahre und 10 Monate, Sep. 2003 - Juni 2008

    Management

    Russische Plechanow-Wirtschaftsuniversität

Sprachen

  • Deutsch

    B1-B2 (Gute Kenntnisse)

  • Englisch

    C1 (Fließend)

  • Russisch

    C2 (Verhandlungssicher / Muttersprachlich)

  • Französisch

    A1-A2 (Grundkenntnisse)

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