Markus Hagleitner

IT Strategy, IT Management Consulting, IT Architecture, Project Delivery & Agility

*Delivered $340 million cost savings in IT & backoffice operations business through 3 year Productivity portfolio *Established FY2016 pipeline of Productivity initiatives forecast to deliver additional $170 million. *Executive advise & support for Group CIO – IT and operations business: $2.4bn and 6000+ people *Support the ongoing development of CBA’s IT strategy *Provide business performance insights based and fact based hypothesise testing *Strategic investment planning & execution

*Delivered multiple program health checks on $10m-$100m key strategic programs, delivering GO GREEN recommendations & action plans. *Rolled out of CBA Group wide learnings and actions repository *Set programs and projects up for success to enable benefits realisation *Prevent project / programs going off track and GO GREEN action planning *Active distribution of project lessons learnt to sponsors and PM community *Provide advice, guidance and support for PMLC processes, artefacts, tools and methodology

*Established Project Governance and Quality Assurance framework for the Group project portfolio - Business Case Reviews, Phase Gate Reviews, Health Checks, Post Implementation Reviews. *Manage Project Portfolio and Business Case Pipeline *Portfolio Reporting (Project Status Reports, Risk-/Value Reporting) *Office of the CIO-Reports (Board Management Report, ExCo Technology Report, performance metrics)

Completed Subjects: Accounting for Management, Organisational Behaviour, Marketing for Management,Foundations of Management Thoughts,Financial Management,Economic Context of Management,Human Resource Management, Operations Management,Information and Decision Analysis,Strategic Management, Management Consulting & Research, Competitive Intelligence, Investment Management, Corporate Acquisitions, Customer Relationship Management, Business Performance Measurement

*Deputy lead of business unit (15 Software Engineers and 10 Project Managers) *Project delivery in the context of CRM, e-Government, Workflow Management Systems, Document Management Systems) *Management of public tenders for SW-services (including EU-wide tenders) *Vendor-selection and negotiation with suppliers and Software partners *Business process analysis including business process reengineering *SW-Requirements, final specification, Test- and Release management

C++ programming language as external lecturer

Finance