Markus Kneip

Administrating and supporting a hybrid Microsoft infrastructure for a renowned museum, including classic on-premises services such as Windows Server, Active Directory, Group Policy, DNS/DHCP, file services, and virtualization, alongside hybrid and cloud platforms including Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint, and Intune, in close cooperation with a team of external experts.

Workforce re-entry and cross-entry into IT sector after disability through EVIM, a supported employment organization for people with disabilities in Germany.

Back-Office Manager at Fortek GmbH, the German subsidiary of Fort Wayne Wire Die, Inc., an industry-leading supplier to the global wire and cable industry, overseeing back-office operations, selected customer-facing sales support, import/export and customs processes, branch office IT, business systems troubleshooting, and coordination with central IT on local infrastructure and hardware rollouts, while working closely with senior management and finance/controlling.

Assistant to the Managing Director at XODESIGNGROUP, responsible for executive support, office administration, invoicing, financial reporting, and HR coordination in a multidisciplinary design and product-development environment.

Contracts at: Deutsche Bank: Supported testing of early online banking web platforms. Nortel Networks: Handled contractor administration and coordination tasks. T-Systems: Supported spare parts coordination in a data center dedicated call center environment. Siemens Building Management: Provided data entry, feedback to database developer, and administrative support.

IHK-certified vocational qualification as an Office Administrator