Markus Krause

• Consulting in-house stakeholders and B2B2C partners from different industries (retail banking, automotive, consumer finance, fintech) in regards to digital transformation and online topics, mainly sales-related • Responsible Web Analyst • Major role in developing the website ecosystem and ebusiness projects • Customer Journey analysis, A/B testing and Usability improvements • Taking care of new ebusiness related topics, identifying new chances and push the digital strategy

• Managing client relationships (International Software Vendors) • Develop profitable and sustainable sales growth at assigned Key Accounts • Negotiating and managing projects • Overseeing Software Market and Vendor Strategy • Specifying market requirements for current and future products by conducting market research supported by customer feedback • Assisting in new sales process • Doing consultations and analytics • Ensure optimal client feedback to other departments

• Managing client relationships (International Software Vendors) • Develop profitable and sustainable sales growth at assigned Key Accounts • Negotiating and managing projects • Overseeing Software Market and Vendor Strategy • Assisting in new sales process • Doing consultations and analytics • Ensure optimal client feedback to other departments with regard to product requirements and enhancements • Manage the overall customer satisfaction • Forecast

Ausbildung IT-Systemkaufmann, Abschlussnote "sehr gut"

Einsatz in der Unterstützungskompanie des KSK Calw. EDV + Einsatzversorgung

Agile Training, Final Certification Seminar held by Jeff Sutherlands, Co-Creator of the Agile Manifesto and founder of the Scrum Alliance / Scrum Inc.