Markus Reuter

Basic

Employee, Senior Program Manager | Product Innovation & Customer Experience, Deutsche Telekom AG

Bonn, Germany

Skills

Ideen
Design
Konzeption
User Experience
Customer Experience
Social Web
Social Media Strategien
User Generated Content
Workshops
Innovationsmanagement
Design Thinking
Empathievermögen
Passion (emotion)
Motivation
Consulting

Timeline

Professional experience for Markus Reuter

  • Current 3 years and 2 months, since Sep 2018

    Senior Program Manager | Product Innovation & Customer Experience

    Deutsche Telekom AG

    The Telekom Design Gallery is the central future and innovation platform of Deutsche Telekom AG, where we connect customers, partners and colleagues. - 5+ years of experience in the Telekom Design Gallery and thus profound knowledge of trends, future foresight, customer experience/design, social developments - Regular presentation of Deutsche Telekom's vision, strategy and innovative strength to national and international customers, colleagues and partners, up to senior management, SVP and C-level

  • Current 7 years and 11 months, since Dec 2013

    Co-founder

    Third Wave Wichteln

    Third Wave Wichteln started Christmas 2013 as a project to connect coffee enthusiasts all over the world. Now it is one of the biggest international coffee communities. We organized/can offer: - international coffee exchanges - talks at events (about coffee communities, coffee culture, coffee from the customer perspective) - events (cuppings, tastings, contests, meet-ups, parties) - editorial and photo works

  • 3 years and 11 months, Nov 2014 - Sep 2018

    Senior Program Manager & Design Thinking Facilitator | Telekom Design Gallery

    Deutsche Telekom AG

    Telekom Design Gallery is the future and innovation forum of Deutsche Telekom. Responsibilities: - Conception, coordination and implementation of event formats for B2B, B2C and B2B2C events - Presentation of vision, strategy and innovative power of Deutsche Telekom to international customers and partners - Innovation and Design Thinking Workshops - Coordination and implementation of communication and networking activities - Presentation of materials to Senior Management and Board Members

  • 2 years and 11 months, Jan 2012 - Nov 2014

    Manager Design Network

    Deutsche Telekom AG, Telekom Design

    Networking and communication for talents, cooperation, collaboration and partnering.

  • 2 years, Jan 2010 - Dec 2011

    Projektmanager, Konzeption und Strategie

    elbdudler UG

    - Ideenentwicklung, Werbemittel- und Kampagnenkonzeption - Pitches und Akquisition - Koordination, Abstimmung und Abwicklung etatbezogener Projekte mit Kunden und Kreation in sämtlichen Phasen vom Briefing bis zur Realisation - Qualitätskontrolle, Terminüberwachung - Präsentation der Werbemittel - Erstellung von Kostenvoranschlägen und Ausgangsrechnungen - Erstellung von Statusreports, Jobplanung, Jobdokumentation für Kunden wie: Red Bull, Gruner+Jahr Verlag, Bacardi, Tchibo, VZ Netzwerke

  • 1 year and 10 months, Jun 2008 - Mar 2010

    Entwicklung einer umfassenden ICT Strategie (Studentische Aushilfe)

    Universität Hamburg

    - Konzeption und Implementierung einer ICT-Strategie für die Fakultät - Entwicklung einer Marketingstrategie für das Langzeitprojekt ePUSH - Ausarbeitung moderner Lehr- und Lernumgebungen - Unterstützung des akademischen Lehrstuhls

  • 2 years and 7 months, Sep 2007 - Mar 2010

    Copyright Management (Studentische Aushilfe)

    Warner Chappell Music GmbH

    - Recherche - Daten Administration

  • 5 months, Mar 2009 - Jul 2009

    Ausstellungskonzeption (Aushilfe)

    mgp ErlebnisRaumDesign GmbH

    - Konzeption von Ausstellungsstücken und User Interfaces für Ausstellungen - Entwicklung einer pädagogischen Ausstellungsstrategie

  • 7 months, Nov 2005 - May 2006

    Voluntär

    Amnesty International

  • 2 years and 6 months, Apr 2000 - Sep 2002

    Aushilfe

    MLP Art

Educational background for Markus Reuter

  • 1 year and 1 month, Oct 2009 - Oct 2010

    Education

    University of Arts and Design Helsinki

    ePedagogy Design - Visual Knowledge Building

  • 4 years and 1 month, Mar 2007 - Mar 2011

    Erziehungswissenschaft

    Universität Hamburg

  • 2 years and 1 month, Sep 2003 - Sep 2005

    Erziehungswissenschaft

    Universität Regensburg

Languages

  • German

    First language

  • English

    Fluent

  • Spanish

    Basic

  • French

    Basic

Wants

interessante Kontakte
spannende Herausforderungen

Interests

Design Thinking
Bildungsmanagement
Wissen
Informationsmanagement
Usability
User Experience
User interface design
Social Web
Innovationsmanagement
Customer Experience
Ideenmanagement
Coffee
Community Management

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