Melody Kwong

• Coordinated HR programs including L&D, Talent Management and Acquisition, Employee Engagement Survey • Consolidated and managed training data for HR initiatives and analysis • Arranged logistic support and agenda for Company VIP visit • Provided secretarial/ admin support to Global Head of Human Resources and the team

• Provided professional reception service to all visitors • Monitored office supplies and replenished stock as necessary • Conducted general clerical duties

• Organised team-building events and organizational CSR • Assisted office-related and other projects as assigned • Arranged payment requests and reimbursement of the team, maintained budget tracking • Provided secretarial/ admin support to Managing Director and the team

• Handled vehicle registration documents and license renewal for clients • Performed quality customer services and handled customer inquiries • Supported general clerical tasks

• Supported outdoor customer events as necessary (i.e. car show) • Assisted in car accessories sales process • Delivered professional customer services • Monitored daily operation of showroom

• Provided general administrative support incl. preparing sales contracts • Greeted guests with quality services and handled customer inquiries