Michael Batko

http://www.madpaws.com.au/ Partnerships - Growing the partnership network with vets, dog trainers, dog gadgets, dog accessories and other related businesses (www.madpaws.com.au/partners) Community Management - Primary customer support contact person - Hired and managed a team of two - Responsible for social media marketing (Instagram, Facebook, etc.) - Grew the Instagram Fanbase from 400 to 4.000 Followers within 6 weeks

- Provided business and legal advice to Austrian companies expanding to Australia and New Zealand - Researched and produced industry and country reports - Tripled Twitter followers of corporate account

- Responsible for expanding and maintaining good corporate relations - Organised weekly corporate events for 140 students in WU CEMS (10 events/term) - Taught 110 participants Excel skills from Basic skills, over Intermediate to Advanced (Macros)

Tasks: Support in loan management system implementation; Lead workshop in SQL & VBA; Research of Shadow Banks & IFRS9 solutions and impact on Asset Managers Outcomes: Learned and taught SQL & VBA and gained insight into IFRS9

- Worked on proposals for NPL restructuring through outright sale, SPV's and bad banks - Conducted a full analysis of the Macroeconomic environment, Servicers and Austrian Banks's NPL performance - CEE focus

Global Insurance Company Supported Oracle implementation by mapping old to new responsibilities/users and assisted with the creation/management of new accounting lines UK Outscourcing Company Performed a Spend Analysis on the companies vendors/suppliers and visualised it using Tableau Specialisation in Cloud Computing ERP Systems

Global Planning & Analysis EMEA Team - Global Merchant Services Department - Responsible for the financial side of Austria's, Netherlands' and EMEA HQ's P&L including in depth analysis of revenue, discount rate and expense drivers (+ Austria market visit to discuss in person) - Project: Revised the 'FX Allocation methodology' which splits Conversion Revenue across regions affecting Amex's global annual pool of ~$300 Million

Investment Optimisation and Business Analysis Team - Global Merchant Services Department - Looked after an investment pool of ~$700 Million and assessed the profitability of investments and developed new measurement metrics - Managed 2 business units' monthly reporting P&L at an expense base of $20 Million - Project: Built a long-term model to assess the Salesforces' and Client Managers' profitability

Finance