Michael Boyle

International Management

Creator and Lector of the following content Business Process Management - Agile and Waterfall Supply Chain Management - Linear and Circular

Agile Project Management (www.agile-project-management.eu) Agile Business Analysis (www.agile-business-analysis.com) Agile Process Management (www.agile-process-delivery.com) Agile Service Design (www.agile-service-delivery.com) Agile Portfolio Management (www.agile-portfolio-management.com)

Recent Successes: **Coordinated a 70% rationalization of all business-related desktop applications throughout Europe.**Creation and deployment of an Application Governance model specific to Travel Management** Establishment of a software exceptions policy/process throughout Europe**

* Was responsible for the deployment of internal global applications throughout EMEA.** Responsible for managing a multinational team throughout all of Europe* Project managing a offshoring initiative tied to a global hierarchy maintenance, centralized administration, and a data conversion initiative.* Deployment and harmonization of a mid office application * Holding responsibility for the development and deployment of a front office application throughout EMEA*

* Set up of an end-user based application integration discipline within BCD TRAVEL EMEA, including: Construction of an application integration discipline infrastructure, Development of an integration methodology, Establishment of an internal knowledge base used for both internal and external support, Creation of a product matrix used for sales and consulting purposes,Build-up a center of competence within the organization, Nurturing of relationships with 3rd party applications

Key Achievements:•Responsible for over 40 internal training sessions to various departments• Supervise over 800 client application implementations•Strong contributing force in the establishment of the Online Fulfillment Centers and Country Online Teams•Establishment of Knowledge Base used globally; including online registration facilities, country matrices, country-specific interactive manuals, searchable databases and a platform to foster community interaction•Assistance establishing organization standards

BA Political Science