Michael Mörtenhumer

Field service engineer for scientific instrumentation, including but not limited to laser diffraction, DTS / zeta potential and nano particle tracking.

Key responsibilities and achievements: - Technical support for distributors and customers - Quotations for spares/consumables as well as FSE visits and repairs

Key responsibilities and achievements: - Customer Service for German & English speaking customers - Check-In (Helsinki-Vantaa Airport) - Car deliveries (to customers) and transfers - Part-time shift supervisor - Car maintenance

Key responsibilities and achievements: - Key role in planning and establishing a language school (out of a team of 6) - Marketing strategy (in close cooperation with start-up team) Raising public awareness for the school and acquiring new students by: Promotional lectures in local public schools Participation in local education fair - Developing and delivering educational English lessons for Chinese students, (age 6 - 18) - Responsible for financial success (cash collection)

Key responsibilities and achievements: - Translation of questionnaire and website from English to German - Responsible for planning and execution of online market survey in Austria and Germany - Compiling report of most promising locations for rent in Vienna

Key responsibilities and achievements: - Project leader, spare parts pricing - Responsible for development of spare part pricing strategy - Cost re-calculation for spare parts - New price and all-time order lists for key customers

Key responsibilities and achievements: - Responsible for trade fair preparations, including ordering of exhibition space, infrastructure (water, electricity, compressed air) - CRM: Updating and completing business contacts, creating mailing list for trade fair invitations - Market research for machining centre automation Research planning and execution for machining centres suitable for automation (after-market and suppliers) - Technical support for sales staff (CAD) - Travelling with and supporting sales p

Key responsibilities and achievements: - Market analysis - ERP software sales concept - Development of sales presentations

Key responsibilities and achievements: - Project management - Responsible for researching company’s own market share and total market volume in Europe in 2005 - Analysis of European competitors - Market development and strategic fit analysis for potential customers - Database and budget management

Key responsibilities and achievements: - Customer advice & sales for household appliances and consumer electronics - Deliveries and pick-ups for purchased products and repairs - Repair of household appliances (on customer sites and in workshop) - Ordering of parts - Support in general office tasks

International business, marketing communication, Asia as target market, assessing and developing international customer processes, Finnish, Cultural studies

Sales, Marketing, Mechatronics, Finance, Intercultural Management, HRM, IT, International Law, Project Management, B2B

Mechanical and electrical engineering, industrial automation, electronics, IT