Micheal Folder

Responsible for full life cycle recruiting, including sourcing, interviewing, qualifying and placement of a full range of IT and Non-IT candidates for contract, contract to perm and direct hire positions on w2 hourly/salaried work type. Defining job descriptions and short-listing candidates based on the requirement, technology, skillset, experience, and

Excel at handling a variety of customer service and administrative tasks and resolve customer issues with expediency. Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.