
Milica Markovic
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Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Milica Markovic
- 3 Jahre und 7 Monate, Aug. 2021 - Feb. 2025
Head of CRM
kfzteile24
- 2 Jahre und 11 Monate, Apr. 2015 - Feb. 2018
CLM Campaign Planner
Telenor Serbia
Role: Customer Insight Expert; Customer Lifecycle Management Campaign Planner Customer Lifecycle Management and Advanced Analytics team goal is to continuously increase customer value through implementation of personalized offers based on customer profile, for both prepaid and postpaid segment customers. Team is responsible for customer analytics, creation and implementation of BTL campaigns for: up-sell, cross-sell, retention, churn prevention.
- 11 Monate, Juni 2014 - Apr. 2015
Junior Client Executive
The Nielsen Company
Responsible for market research for given clients, creating consultative analysis and presentations, providing insights on clients' categories, consultative sales and account maintenance, data quality and client support. Clients: Carlsberg, Philip Morris International, Vileda, Reckitt Benckiser, ItalFood, Chipita, Lego, etc.
- 10 Monate, Sep. 2013 - Juni 2014
Junior Client Executive - Talent Program EE
The Nielsen Company
Enrolled in Nielsen Graduate Program for Eastern Europe. Attended the extensive training courses in Bucharest and Belgrade. During the program, attendees were assigned Senior mentor who led their professional and personal development. Conducted following FMCG analytics: market research, KPIs for sales measurements, distribution assessment, price and promotion analysis, market innovations analysis, new product development analysis, customer insights, big data analytics.
Ausbildung von Milica Markovic
- 4 Jahre und 9 Monate, Sep. 2009 - Mai 2014
Management and Organization
Faculty of Organizational Sciences (Belgrade University)
Sprachen
Englisch
Fließend
Deutsch
Gut
Serbian
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