Mitchell Sandercock

Worked within a busy 24-hour animal hospital supporting routine and emergency operations across reception, veterinary and management teams. • Managed a high-volume reception environment, handling approximately 50 routine appointments per day alongside around 20–30 out-of-hours appointments depending on emergency demand. • Coordinated appointments and client enquiries across veterinary, nursing, reception and management teams to support efficient daily operations. • Served clients in person, by tele

Joined Acorn Care Service as a Receptionist through a Business Administration apprenticeship and progressed into an HR Assistant role upon completion, taking on increased responsibility within a growing organisation of approximately 40 employees. • Supported the Assistant Manager, Manager, Human resources and company Director with HR administration and wider business activities. • Supported recruitment processes using Indeed, typically coordinating approximately 5–10 candidates at a time within a cont

• Provided customer service and assistance to a high volume of customers, often supporting more than 100 customer interactions per day. • Worked primarily across tills, returns and front-of-house operations. • Processed payments, refunds and exchanges accurately. • Supported stock control and replenishment. • Assisted other departments, including painting and decorating and warehouse operations, when additional staffing support was required. • Distributed promotional materials and supported wide

I have graduated with a Bachelors Honours Degree in International Business Management and the modules I completed during my time of university were: Year 3 Modules: . International Management . Strategy . Researching Contemporary Issues in Strategic Management . Year Abroad Report . Big Data and

Modules completed: . Applied numeracy and data handling . Introduction to wellbeing and study success . Academic knowledge for law and business . Developing practical professional knowledge