Moataz Aboras

Angestellt, Software Support Specialist, Philips AG
Munich, Deutschland

Fähigkeiten und Kenntnisse

Team leader
Biomedical Engineering
DICOM
Healthcare IT
HL7
Project Management
Windows Server
Information technology
IT Application Management
Hospital Information Systems
Support
IT support
Cloud Computing
eHealth
IT-Consulting
AWS
Microsoft
Windows server
ITIL Service Management
ServiceNow
Microsoft Office 365
English Language

Werdegang

Berufserfahrung von Moataz Aboras

  • Bis heute 3 Jahre und 5 Monate, seit Okt. 2022

    Software Support Specialist

    Philips AG

    - Level 2/3 support for international healthcare customers - Ensuring service quality in line with SLAs and KPIs - Key user for ServiceNow (Incidents, Requests, Knowledge Base) - Contribution to ITIL-based service and process improvements - Installation, upgrades, and migration of clinical software solutions - Administrator for AWS and VMware test environments - Interface between customers, R&D, IT, and management - Delivery of technical training and pre-sales support

  • 2 Jahre und 9 Monate, Jan. 2020 - Sep. 2022

    Medical Engineer specialized Healthcare IT

    Universitätsklinikum Tübingen

    - Repairing, maintaining, updating and upgrading the medical devices (Hardware & Software). - Acting as an interface between biomedical engineering, IT, and clinical departments - Integration of medical devices with ICCA, PACS, and HIS; root-cause analysis and troubleshooting of patient data transmission issues - Working in a highly critical clinical environment (Intensive Care Unit) - Supervision of working students.

  • 2 Jahre, Jan. 2018 - Dez. 2019

    Engineer

    VAMED

    - Repairing and maintaining medical devices. -Testing the medical devices according to international and German standards (e.g. IEC 62353 and DIN 0751, DIN 0701/0702). - Connecting medical devices to patient data management (PACS, ViewPoint and SAP). - Participation in the entire supply chain of a medical device. - Supervision of working students.

  • 1 Jahr und 7 Monate, Aug. 2013 - Feb. 2015

    Lead Engineer

    Ministry of Health Syria

    - Leader of medical equipment division in Salkhad's Hospital. - Technical and organizational leadership of an 8-member team - Planning and consulting on the technical setup of new clinics - Project management in the field of medical technology and IT systems

  • 4 Jahre und 8 Monate, Jan. 2009 - Aug. 2013

    Technical Engineer

    Ministry of Health Syria

    - Technological consulting and planning for new medical facilities - Development of requirements specifications for hardware and software procurement - Negotiation, management, and oversight of maintenance and service contracts with medical device manufacturers and/or authorized service partners

Ausbildung von Moataz Aboras

  • 5 Jahre und 2 Monate, Nov. 2009 - Dez. 2014

    Biomedical Engineering

    Damascus University

    Early Detection of Melanoma using Spectral Imaging and Artificial Intelligence Techniques.

  • 4 Jahre und 10 Monate, Okt. 2003 - Juli 2008

    Biomedical Engineering

    Damascus University

    Designing Device for Measuring Energy Consumption during Human Walking

Sprachen

  • Englisch

    Gut

  • Deutsch

    Fließend

  • Arabisch

    Muttersprache

  • french

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