Mohammad Arslan Hp

- Employed a design sprint approach and conducting a collaborative journey mapping exercise with stakeholders. - Facilitated workshops to map out the entire debit card user journey, capturing all touchpoints and interactions. - Developed a service blueprint outlining front-stage actions, touchpoints, evidences, backstage actions, and technology stack. - Created a detailed story map and worked with the product owner to convert it into user stories, then into high-fidelity prototypes.

-Redesigned Sudofy's website, boosting conversion rates by over 100%. -Conducted user testing identify issues and explored layout strategies, ultimately adopting a storytelling concept for the homepage. -Facilitated stakeholder consensus through multiple design iterations. -Developed a SaaS platform for the real estate industry, enabling interaction among different user roles. -Desiged an app for a maritime museum during COVID-19, allowing users to search and read various museum files.

-Collected detailed requirements and conducted competitor analysis. -Extensively studied industry standards and best practices. -Mapped platform structure and flow through IA diagrams. -Developed user stories and flowcharts to outline functionalities and visualize user journeys. -Created initial wireframes and converted them into high-fidelity designs after stakeholder approval.