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Muhannad Abu Remeileh

Employee, Sr. Global Service Delivery Manager, Concentrix

Degree: Master of Arts, SRH Hochschule Berlin

Berlin, Germany

Skills

Call Center Management
BPO
Operations management
Business Analysis
Team Building
languages
Procurement
Supply Chain Management
Projektmanagement
Strategic Purchase
Verhandlung
Financial Controlling
Customer Service
Customer Support Management
Customer Support
Contact Center Management
Business Process Outsourcing
Clientmanagement
Kundenorientierung
Kundenservice
Telefonische Kundenbetreuung
Account management
Key Account Management
Workforce Management
Workforce Planning
Senior Management
Operations Manager
People Management
Englisch-Deutsch
Arabische Sprache
Data Analysis
presentation skills
Communication skills
Month
Business

Timeline

Professional experience for Muhannad Abu Remeileh

  • Current 1 year and 10 months, since Sep 2019

    Sr. Global Service Delivery Manager

    Concentrix

  • 1 year and 3 months, Jun 2018 - Aug 2019

    Program Manager

    Concentrix Global Services GmbH

  • 2 years and 9 months, Sep 2015 - May 2018

    Operations Manager

    Convergys EMEA

  • 1 year and 5 months, May 2014 - Sep 2015

    Business Analyst

    Convergys EMEA

    Creation of Weekly, Monthly and Quarterly Business Reviews Financial Controlling On the constant lookout for bottlenecks, as well as areas of opportunities, in order to optimize business processes, maximize revenue and minimize cost

  • 3 years and 8 months, Mar 2008 - Oct 2011

    Assistant Procurement Lead

    Food and Agriculture Organization of the UN

    *Einkauf für Güter und Dienstleistungen - Bewertung von Lieferanten - Verhandlung - die Erstellung von Ausschreibungs und Vergabeverfahren - Vertragsmanagement - Kostenoptimierung

  • 4 months, Sep 2007 - Dec 2007

    Administrative and Protocol Assistant

    World Health Organization

    Administrative Unterstützung, Assistent der Geschäftsführung

Educational background for Muhannad Abu Remeileh

  • 2 years, Sep 2011 - Aug 2013

    International Management

    SRH Hochschule Berlin

    Risk Management in Financing Negotiation and Conflict Management Contract Management Project Management

  • 3 years and 9 months, Oct 2002 - Jun 2006

    Computer Information Systems

    Jordan University of Science and Technology

    Computer Programming Marketing Management E-Commerce

Languages

  • German

    Fluent

  • English

    First language

  • Arabic

    First language

  • French

    Intermediate

  • Hebrew

    Intermediate

Interests

Sport allgemein
Musik
IT
Reisen
Debattieren
Sprachen

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