Muntasir Sami

- Planned, designed, strategized the MVP for e-Recruitment product, the first step towards productizing BRAC ERP modules - Facilitated the on-time execution of BRAC Microinsurance (MI) portal development, bridging ERP users, on-field workers, and almost 1 million customers to the service

- Spearheaded the Auto-debit and One-click payment for Nagad, the second largest MFS in the country, reaching 30 million customers and merchants. - Implemented product management best practices and awareness sessions, resulting a 20% reduction in miscommunication with stakeholders.

- Mentored and guided a team of 12 with Agile practices and technical aspects, and they became industry assets within a year. - Performed both product and project roles by doing requirement analysis, writing technical proposals, and executing 5+ projects.

- Wrote data pipelines and RPAs for over 10+ projects and products, which provided significant data and revenue for the company. - Guided the team for sprint reviews and maintained frequent communication with the product owner, improving customer satisfaction.

- Enhanced the efficiency of the postpaid billing system by almost 20% by automating new processes and by updating legacy ones with coding. - Supervised the service delivery process according to ISO 20k standard that increased the team’s overall KPI by more than 30%.

- Acquired knowledge of Postpaid Billing System Architecture - Automated operational activities using Java and Bash scripting. - Prepared PL/SQL in Oracle for stakeholder reporting.