Nada Scheper
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Nada Scheper
- Bis heute 5 Jahre und 11 Monate, seit Sep. 2019
Collections Specialist Retail
Mercedes-Benz Financial Services
I have to negotiate with clients to collect a monthly installment or to make a clear payment plan for the ones that face higher arrears. I proactively assist the client in finding a solution that is suitable for them and beneficial for MBFS. I have to maintain contact with 3rd parties, like door-to-door agencies, brokers and lawyers. With that, I work together with different departments located in The Netherlands and Belgium and make sure all the different stakeholders align.
I gave professional and disciplinary guidance to the Dutch Operations Team that existed of 7 team members. I was responsible for all the operations related metrics. With that, I made improvements on the efficiency, quality assurance and customer friendliness. I did the interviews and onboarding for the team. I attended in the leaders group meetings and was directly working with the COO.
Ausbildung von Nada Scheper
- 5 Jahre, Sep. 2013 - Aug. 2018
Facility and Hospitality Management
Hanzehogeschool, School of Applied Sciences
Minor in Conflictmanagement. Bachelor Thesis: ‘Ethics on Workplace Nudging’.
Sprachen
Niederländisch
Muttersprache
Englisch
Fließend
Deutsch
Gut
XING – Das Jobs-Netzwerk
Über eine Million Jobs
Entdecke mit XING genau den Job, der wirklich zu Dir passt.
Persönliche Job-Angebote
Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.
22 Mio. Mitglieder
Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.
Kostenlos profitieren
Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.