Nadezda Khaykina

Management of QMS Customer support Complaint management and safety monitoring, notification of Regulatory Authorities Support of Portfolio strategy, Russia and CIS countries Management review support, KPIs Suppliers & partners quality audits, internal audits CAPA management Supply Chain quality and transport safety Risk assessment management Quality and regulatory support of export business countries Implementation of EH&S guidelines Record management

• Customer support process including call-centre management • Complaint management and safety monitoring, notification of Regulatory Authorities • Suppliers & partners quality audits, Internal audit • Implementation of corrective and preventative actions • Interaction with Regulatory Authorities • Risk identifying and implementing of business oriented solutions • Quality and regulatory support of export business countries, product regulatory compliance, complaint management, safety notifications

Logistics, Management, Marketing, Engineering disciplines, jurisdiction in transport area, safety measures