Najd Kayali

Managed approximately 100 advertiser accounts per quarter across SMEs, enterprise customers, and advertising agencies. Conducted 3–5 strategic business consultations daily focused on campaign optimization and marketing effectiveness. Analyzed KPIs and transformed performance data into actionable recommendations. Maintained quality scores between 80% and 100%. Collaborated with Quality, Training, and Operations teams to improve service quality and operational processes. Mentored newly hired colleagues.

Business Operations, Business Planning, Negotiation with Clients, Accounting, Supervision, Assistance Sales Management, Business strategy creation, and implementation, Business Management, Business Development, Assistant Import & Export Management, Contract Management, Project Estimation, Project Coordination, Recruiting, Employee Relations, Competitive Analysis, and Business Strategy.

Dispensing medicine is based on either the prescriptions from the doctors of the clinics or on my personal experience. Receiving the medicine from the warehouse and checking them Making sure to arrange my medicine on the shelves. Taking care of the retail area. Checking on all the prescriptions to make sure that no errors have occurred. Cashiering and the accounting process. Promotion for the retail products to increase sales income and provide optimum customer service. Organizing Excel sheets