Neda Vacheva

Part of a Global PM Team, acting as PMO and managing a Centralized Global Tracking Program: i) Balance multiple, parallel projects with conflicting schedules and resources across EMEA, Latin America and Asia; ii) Monitor and control project work; analyze KPIs; iii) Manage communications and stakeholder engagement; iv) Set & continuously improve program standards and processes and ensure compliance; v) Develop and supply templates, access to information and lessons learned.

Proposal preparation and project management for international consulting services projects funded by the World Bank, ADB, USAID, and other donors, including: i) Prepare project proposals in accordance with RFPs; ii) Plan scope, time, cost, quality, HR, communications, risk and stakeholder management; iii) Develop WBS, define activities, estimate resources, time & cost, develop schedule and budget; iv) Establish and manage communication channels; v) Manage stakeholder engagement.

i) Portfolio strategic marketing planning and marketing plans development (portfolio consists of 2 franchise brands across 12 countries in SE Europe); ii) Project Management (including website and social media apps development); iii) Manage (online and offline) marketing campaigns, manage budgets and measure ROI; iv) Quality management - ensure franchisees comply with franchise standards, processes and procedures; v) Share cross-country best practices and lessons learned.

Provide marketing and operational support to more than 40 franchise centers across 12 countries in Europe and Caucasus (Poland, Czech Republic, Hungary, Slovakia, Lithuania, Romania, Bulgaria, Serbia, Kazakhstan, Georgia, Azerbaijan): i) Conduct regular assessments of franchisees' business performance and develop action plans; ii) Ensure compliance with franchise operational and marketing standards; iii) Provide training and capacity building; iv) Communicate marketing plans and provide guidelines.

Customer support and problem-solving, application of company policies for exercising credit control towards customers.

Coordination of activities prior to broadcasts; coordination of assignments of team members; liaison between the Television and the External Producer of the broadcast.