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Neha Gupta

Angestellt, Operations Assistant, Toddlekind GmbH
Frankfurt am Main, Deutschland

Fähigkeiten und Kenntnisse

digital marketing
Management
Key Account Management
Business Process Management
CRM
Customer Relationship Management
Customer Service
Customer Support
Contract Management
Contract Negotiation
Strategic planning
Communication Skills
Word
Clients
Vermarktung
MS Office
English Language
ERP
Plentymarkets
Invoicing
Billing
Team Management
MS Teams
Order Processing
Supply Chain Management
Reporting

Werdegang

Berufserfahrung von Neha Gupta

  • Bis heute 3 Jahre und 5 Monate, seit Jan. 2022

    Operations Assistant

    Toddlekind GmbH

  • 11 Monate, Jan. 2018 - Nov. 2018

    Assistant Manager (Operations)

    Netzwerk Technologies

    - Handled Order Procurements and Payments for clients of Northern region. - Handled vendor and contract management. - Coordinated between product support, accounting and sales team. - Involved in forecasting activities

  • 11 Monate, Feb. 2017 - Dez. 2017

    Project Coordinator

    Yeppler Internet Solution Pvt. Ltd.

    - Handled billing and hardware related issues for the clients Shell, Hemmersbach and HP. - Handled client tickets with strict SLAs and led a team of more than 10 engineers across 5 states in India. - Coordinated and communicated with multiple teams across Germany, Poland and India. - Involved in establishing the process workflows, roles and responsibilities among the team members. - Involved in process optimization.

  • 2 Jahre und 9 Monate, Mai 2014 - Jan. 2017

    Assistant Manager & Commercial Head (Hotels)

    Fastway Transmission Pvt. Ltd.

    Carriage/channel placement deals - Handled all carriage deals of distribution area of entire Northern India. - Handled key channel accounts of Star, Zee, Sony, and Viacom18. - Handled all the Channel Agreements, Placements & Payments. TRAI (Telecom Regulatory Authority of India) - Handled legal requirements by TRAI and response to queries. - Accumulated TRAI-PMR (Monthly Performance Report) - Solved all the complaints made to TRAI by customer.

Ausbildung von Neha Gupta

  • 2011 - 2013

    Masters in Business Economics

    G.G.S.D College, Punjab University, Chandigarh

  • 2008 - 2011

    Bachelor of Commerce

    Sri Aurobindo College of Commerce and Management, Ludhiana

Sprachen

  • Englisch

    Muttersprache

  • Deutsch

    Gut

  • Hindi

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