Nevin Francis

• Market research and competitor analysis. • Business model research on “Security as a service model” and automotive cybersecurity. • Currently writing my master thesis in the area of business model innovation.

• Assisted the IT director in project management, preparing communication plans, risk management, change management, knowledge management, and access control management for externals. • Implementation of agile methodologies within the project (SCRUM, Kanban) • Community management on various internal platforms. • Designed the business operations process for an e-commerce module.

Worked in Risk Capital Investment Technology. • Business analyst and lead developer. Developed a complex audit module • Responsible for business analysis, development, end user training, and knowledge management.

• Team Lead for module teams in public sector projects, managed teams of size 2-5 people. Responsible for developing roadmaps, resource planning, requirements analysis, preparing technical designs, and application development. • Implemented process improvements reducing number of maintenance and production tickets by ~15%. • Client training, mentoring interns, managing the knowledge management processes. • Prepared and maintained contingency plans.

Worked in finance and insurance domain on a middleware project.. My tasks included Development of Java web services, handling the provisioning of domain and writing and maintaining scripts for automation of deployment and other related tasks. Technologies and software included Java/J2EE,Spring(Limited Experience) OSB, Oracle SOA Suite, XML, UNIX, WebLogic

Studied courses like Innovation, Corporate Strategy, International Markets, Technology Management and Marketing

Studied courses like: Finance, Marketing, Organizational Behaviour, HRM, Digital Marketing, Business Analytics,Statistics, Project Management, International Law, Managerial Accounting, Economics, Entrepreneurship, Leadership and Organizational Growth,Operations, Supply Chain Management.

Software Engineering, Web Technologies, Systems Security. Computer Architecture, Advanced Database Management Systems, Algorithms,Java, Robotics,Computer Graphics