Niharika Singh

Spearhead the customer success and marketing departments, orchestrating strategies to ensure customer retention, satisfaction, and loyalty while driving revenue growth. Cultivate & maintain strong relationships with key clients, understanding their unique needs and aligning the company's solutions to deliver maximum value. Own the customer relationship and connect across various teams (events, PR, AR, PMM, etc. to deliver an integrated customer marketing experience.

Utilizing marketing expertise to contribute to strategic initiatives, align operations with objectives, and enhance brand presence. Ensure internal teams stay informed about marketing activities through clear communication and timely briefings. Lead in planning and organizing divisional events for maximum impact and engagement. Proficiently guide customers by leveraging API documentation to illustrate both "What" and "How" aspects of product implementation.