Noman Naeem

Fault diagnosis (fiber optic / Ethernet) and hardware upgrades. Configured and commissioned infrastructure (racking & stacking). Assisted with data center migrations and infrastructure relocations. Server and storage systems for performance and availability. Labeled, organized, and maintained structured cabling. Hardware monitoring, diagnostics, and fault analysis. Installation, removal, and expansion of hardware components. Installed and supported transceivers and did Network connectivity test.

Mobile Device Support: Updated & configured mobile devices, Sim card activation to maintain compatibility Network Support: Helped with basic network setup, cable connections and device configuration Vendor communication: Communicated with external vendors for hardware repairs & warranty claims Ticket Handling: Logged & tracked support requests in JIRA, ensuring timely updates & proper issue closure Assistance: Assisted users through remote tools to troubleshoot system & application errors