Özlem Çağlar

Quality Oversight: Executing end-to-end production quality controls ensuring 100% compliance with defense standards. AS9102 & FAI: Managing First Article Inspection strictly per AS9100/AS9102 to minimize production line defects. Resource Planning: Directing daily workforce allocation and capacity for 16 blue-collar employees. Root Cause Analysis: Leading NCR tracking and executing deep 8D and 5-Why analysis to prevent recurrence. QMS & KPIs: Optimizing Quality Management Systems and tracking KPIs.

Team Leadership: Leading 7 Segment Leaders & 420 blue-collar staff in high-volume bus/truck harness production. Production Planning: Synchronizing weekly production to flawlessly meet international requirements for Munich, Krakow, Starachowice, and Ankara plants. QCD Performance: Driving key performance indicators (KPIs) focused on strict Quality, Cost, and Delivery targets. Process Improvement: Streamlining cross-functional workflows and executive communication to drive continuous system optimization.

• Operational Coordination: Coordinated between 7 Segment Leaders and 420 blue-collar employees to ensure high-quality bus and truck harness production. • CFT Project Leadership: Serving as Project Leader and core member in various Cross-Functional Teams (CFTs) to spearhead new manufacturing initiatives and policy deployments. • Supply Chain Synchronization: Managed and monitored weekly production planning aligned with international plant demands (Munich, Krakow, Starachowice).

• Quality Gates Management: Leading and coordinating 5 Segment Leaders and 125 blue-collar employees across critical Quality Gates to ensure build-in quality. • Definitive Quality Decisions: Making definitive product quality decisions based on strict quality criteria, checklist controls, and LUB audits to secure top-tier Bus Quality levels. • Talent & Skill Development: Tracking and guiding the operational development of each Segment Leader under responsibility.

• New Design Quality Steering: Steering project quality during the engineering study phase for new designs and driving quality tracking for prototype vehicles. • Chronic Issue Resolution: Systematically transferring critical prototype quality tracking data and chronic issue findings to engineering and cross-functional teams.

• Receiving Inspection & Supplier Quality: Managed supplier quality and receiving inspection processes for key interior parts suppliers. • PPM Optimization: Actively tracking and improving supplier PPM levels through collaborative quality initiatives and systematic supplier Audits.

• Automotive Quality Standards: Executed receiving inspection and process quality engineering duties, managing supplier quality performance (PPM). • Shop-Floor Corrective Actions: Collaborating with cross-functional teams to drive shop-floor corrective actions and track production section performance.

• Production Scheduling: Managed weekly and daily production scheduling aligned with sales trends. • Inventory Optimization: Responsible for ordering sub-ingredients, monitoring warehouse capacity, and optimizing inventory levels.