Oleh Burnasenkov

Bis 2022, Service Desk Agent, SoftServe
Rivne, Ukraine

Skills

MS Office
Consulting
Communication skills
Reliability
Service Desk
ServiceNow
Atlassian
Atlassian Confluence
Atlassian Jira
Zendesk
Cherwell
ITIL
Microsoft Power BI
Support
Customer service
Application
Computer
Help desk
Customer care
Windows
Application Support
Ticketsystem
Customer orientation

Timeline

Professional experience for Oleh Burnasenkov

  • 1 year and 9 months, Aug 2022 - Apr 2024

    Service Desk Analyst

    SoftServe
  • 1 year and 5 months, Apr 2021 - Aug 2022

    Service Desk Agent

    SoftServe

Languages

  • ukrainian

    C2 (Expert / native speaker)

  • English

    C1 (Fluent)

  • deutsch

    A1-A2 (Basic)

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