Pankaj Raghunadhabhatla

Spearheaded Factory and After-Sales Service Operations across six branches in Nigeria, leading a team of 300. Achieved 100% satisfaction in quarterly SON audits. Managed assembly for brands like LG, Samsung, Midea, Hisense, and Bruhm. Increased revenue by 50% and customer retention by 15% using data analytics. Improved service desk efficiency by 35%, reduced ticket handling time by 40%, and boosted production output by 80%. Enforced safety and quality standards, achieving a 100% decrease.

Directed manufacturing operations for refrigerators and chest freezers, improving efficiency by 50%. Led cross-functional teams, boosting productivity by 45% and cutting lead times by 20%. Ensured 100% compliance in quarterly audits. Increased production rates from 19 to 35 sets/hour. Amplified gas cooker output from 30 to 120 sets/day. Coordinated a 15-person team to install LED lines, enhancing efficiency by 40%. Improved security compliance, achieving 100% incident reduction for two years.

Led strategic initiatives for waste reduction and 5S & 3R methodologies, optimizing daily operations for efficiency. Championed GERP rollout, boosting production efficiency by 30% and reducing error rates by 15%. Utilized advanced process improvement techniques to enhance operations, achieving a 30% reduction in bottlenecks and a 20% increase in workflow efficiency. Directed production planning, material management, and quality assurance, securing a global ranking of 2nd in the GQA.