Patricia Jahn

Support to After Sales Managers Working in CRM, Prozessmanagement

Take-on and Roll-out of a process of inspecting spare parts in the Rolls-Royce Motor Cars Aftersales warehouses inlcluding process development and optimisation, networking with other quality departments in the plant and dealing with third-party providers Daily, weekly and monthly reporting to several managers of the department including evaluation, improvement and further development of certain reports

Management and Marketing of Application Processes Event Management Back-office and CRM Support to the Strategic Development

Acquisitions and Customer Relationship Management

First contact to all distributers Coordination of international marketing activities Planning, organising, and conducting of customer visits Sole representation of the International Sales Department

Exchange Semester Courses Taken: Logistics and Distribution Management Business Strategy Human Resource Management Event Management