Paulina Nolden

Event planning - collating customer queries for upcoming events, coordinating site inspections and menu tastings to create suitable function sheets Operations - overseeing the preparation and execution of events at the Royal Albert Hall hospitality boxes, state rooms and restaurants, managing staff briefings and coordinate up to 100 service staff members, supervising kitchen checks

Events management - organised and executed business events with international multi-sector clients, customers’ first point of contact and assisted with set-up and breakdowns of events Account management - sales negotiations and proposal write-ups Business development - developed marketing strategies to acquire new clients, conducted site inspections for potential customers and maintained relationships with existing customers

Full sales cycle execution - proposals, drafting of contracts, sales negotiation Coordinated and executed corporate events and trade-fair appearances (ITB) Reporting - prepared corporate sales reports and analyses to monitor market positioning Account management - managed new and existing business clients

Provided benchmarking for different airlines to strengthen competitive position
 Supported SEO team in analysing daily website visits Assisted in ancillary mail and newsletter testing Produced research on metasearch engines in order to analyse price behaviour