Dr. Peter Gajdosik
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Peter Gajdosik
- Bis heute 7 Jahre und 11 Monate, seit Aug. 2017
Delivery and Test Lead
Orange Business Services Slovakia, GmBH
- 5 Jahre, Aug. 2012 - Juli 2017
IT Asset Management Architect & Release tester
Orange Business Services Slovakia, GmBH
- Asset and Inventory management - Savings programme coordination - Costs and Process optimalisation - IT Asset dicrepancy identification and reconciliation - Pre-sales support - work with daily reports - work in international team
- 7 Monate, Jan. 2012 - Juli 2012
Business analyst for IT
SWAN AG, Bratislava
- provided the communication between users and development teams - users requests change management (JIRA) - data analyses in BSS and OSS systems - business process integration in IT systems - SAP interface development supervising - SDM business analyses and administration
- 3 Monate, Apr. 2011 - Juni 2011
Network Incident Manager / Network Delivery Lead
Hewlett-Packard Slovakia, GmBH
- kept track of all Network related incident and problem ticket handling and supervised incident and problem process end-to-end - lead the complete client (CELESIO group, Germany) communication during an incident to ensure customer contentment - worked together with all level supports and external suppliers for resolving the issues - created reports (Incident management) and supervised analyses (Problem management) - daily communication and correspondence in English and German
- 4 Jahre und 3 Monate, Jan. 2007 - März 2011
Teamleader ATM
First Data Slovakia, GmBH, Bratislava
- responsibility for the Delivery of the Service in ATM team (5 members) according to SLAs - was representative supply in management, project and business dealings - responsibility for the team (budget planning, personnel interviews, project resources planning /CLARITY/, etc.) - ensured proper documentation is in place - created ATM service processes - worked on working tools innovations - did customer care as the Customer Technical Specialist
- 2 Jahre, Jan. 2005 - Dez. 2006
Customer Technical Specialist (ATM)
First Data Slovakia, GmBH, Bratislava
- responsibility for daily customer ATM operations (VISA, MASTERCARD, DINERS, NCR, Wincor-Nixdorf, DIEBOLD, HP TANDEM, BASE24, CRM, X.25, TCP/IP, GSM/GPRS, ADSL, LAN, ) - daily work with moduls EMSPERUS, NCPCOM, TACL, TSS, A98 - coordination of installations, modifications and closings of ATMs in locations - did logistics of ATM network devices (router, firewall, domestic and foreign SIM cards) - ATM troubleshooting with suppliers and other departments - worked in international team (2nd line support)
- 1 Jahr und 6 Monate, Juli 2003 - Dez. 2004
Network Enablement Administrator
AT&T Global Network Services, GmBH, Bratislava
- created, modified and managed physical and virtual ports and PVCs (Permanent Virtual Circuits) in WAN networks (MPLS technology) - did simple configuration of MGX switches (Lucent), did test of configured routers (CISCO) - worked in international team - did on-line customer support for EMEA, CA, LA, AP (2nd line support)
Ausbildung von Peter Gajdosik
- 1 Jahr und 4 Monate, Sep. 2014 - Dez. 2015
Human Geography and Demography in State and Municipal government
Comenius University in Bratislava
- 4 Jahre und 9 Monate, Sep. 1998 - Mai 2003
Geography and cartography
Matej Bel University in Banska Bystrica (Slovakia)
Geografic information systems (GIS)
- 3 Jahre und 9 Monate, Sep. 1994 - Mai 1998
General
Gymnasium Martin (Slovakia)
Sprachen
Englisch
Fließend
Deutsch
Fließend
Tschechisch
Fließend
Französisch
Grundlagen
Russisch
Grundlagen
Slovak Mother Language
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