Prakash Pandey

Worked with cross-functional teams to gather and document business and functional requirements for healthcare and insurance projects, delivering clear BRDs, SRS, and FRDs that helped align business goals with technical implementation. Used SQL and Tableau to explore claims data and uncover process bottlenecks, leading to streamlined workflows and better operational efficiency.

Collected and analyzed business requirements for insurance policy systems, working closely with stakeholders to create thorough documentation in structured Waterfall environments. Identified opportunities to improve existing processes through BPMN-based workflow design and validation during UAT cycles, leading to more consistent policy handling. Designed interactive Tableau dashboards to support billing operations in healthcare, helping teams make quicker, data-informed decisions.