Puja Mukherjee

• Spearheaded the relationship between the organisation and the clients to achieve the target and generate revenue as per the company's requirements. • Promoted new products and services to increase brand awareness significantly. • Advised patients about their health conditions to develop a plan to address their personal health care needs.

• Designed long-term plans with upper management to achieve strategic objectives. • Created and managed the organization’s fiscal operating and capital budget and expenses. • Arranged meetings to keep formal records of the process and decisions.

• Developed strategic marketing plans to increase brand influence. • Initiated the planning and coordination of branding campaigns and their related activities. • Handled guest complaints and concerns in an efficient and timely manner.

• Verified invoices with purchase orders, processed due invoices for payments, and verified financial data for use in maintaining records. • Executed credit card and bank account reconciliation. • Created and evaluated financial reports based on the organization’s income, expenses and investments.

• Generated reports of marketing activities and strategic recommendations based on analysis of ongoing trade and consumer promotion programs. • Analysed the company’s products and services to maximise consumer reach.

• Evaluated the patient's requirements and made sure the needs are met by communicating with the patient, family members, and medical staff. • Generated reports to track the monthly patient records and communicate the same to the management. • Tracked accurate and timely billing from the patients.

• Handled inbound patient calls and coordinated with the insurance, admission, and discharge departments. • Tracked patient appointments and maintained patient medical records. • Spearheaded the coordination with the medical, para-medical, and administration departments.