
Puja Mukherjee
Skills
Timeline
Professional experience for Puja Mukherjee
- 2 years and 11 months, Sep 2018 - Jul 2021
Patient Relationship Executive - Sales & Marketing
Apollo Home Healthcare Limited
• Spearheaded the relationship between the organisation and the clients to achieve the target and generate revenue as per the company's requirements. • Promoted new products and services to increase brand awareness significantly. • Advised patients about their health conditions to develop a plan to address their personal health care needs.
- 7 months, Feb 2017 - Aug 2017
Operations Executive
Entertainment City Limited (Unitech Group)
• Designed long-term plans with upper management to achieve strategic objectives. • Created and managed the organization’s fiscal operating and capital budget and expenses. • Arranged meetings to keep formal records of the process and decisions.
- 8 months, May 2016 - Dec 2016
Guest Relation Executive - Operations
DLF (Mall of India)
• Developed strategic marketing plans to increase brand influence. • Initiated the planning and coordination of branding campaigns and their related activities. • Handled guest complaints and concerns in an efficient and timely manner.
- 1 year and 7 months, Aug 2014 - Feb 2016
Finance Executive
Rabindranath Tagore International Institute of Cardiac Sciences
• Verified invoices with purchase orders, processed due invoices for payments, and verified financial data for use in maintaining records. • Executed credit card and bank account reconciliation. • Created and evaluated financial reports based on the organization’s income, expenses and investments.
- 11 months, Apr 2013 - Feb 2014
Service Coordinator - Operations
Fortis Memorial Research Institute
• Generated reports of marketing activities and strategic recommendations based on analysis of ongoing trade and consumer promotion programs. • Analysed the company’s products and services to maximise consumer reach.
- 9 months, Jun 2012 - Feb 2013
Patient Care Coordinator - Operations
Max Super Speciality Hospital
• Evaluated the patient's requirements and made sure the needs are met by communicating with the patient, family members, and medical staff. • Generated reports to track the monthly patient records and communicate the same to the management. • Tracked accurate and timely billing from the patients.
- 7 months, Dec 2011 - Jun 2012
Guest Relation Executive - Operations
Medica Super Speciality Hospital
• Handled inbound patient calls and coordinated with the insurance, admission, and discharge departments. • Tracked patient appointments and maintained patient medical records. • Spearheaded the coordination with the medical, para-medical, and administration departments.
Educational background for Puja Mukherjee
- Current 2 years and 9 months, since Oct 2022
Business Administration
IUBH Internationale Hochschule
- Current 2 years and 9 months, since Oct 2022
Master of Business Administration-Product Management
IUBH Internationale Hochschule
- 3 years and 4 months, 2009 - Apr 2012
Bachelor in Hospital Management
West Bengal University of Technology
Languages
English
Fluent
German
Basic
Hindi
Fluent
Bengali
Fluent
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