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Puja Mukherjee

is writing exams.

Studentin, Master of Business Administration-Product Management, IUBH Internationale Hochschule
Berlin, Germany

Skills

MS Office
Team work
Communication skills
Marketing
Management
Public relations
Customer Support
Events
Inside Sales
Customer care
English Language
Marketing management
Account Management
Customer Relationship Management
Microsoft Excel
ability to work under pressure
Business Development
Sales & Marketing
Administration
Logistics
Procurement
Supply Chain Management
Key Account Management
Sales management
Inbound
Operations Management
Internet Marketing
Customer Relations
Invoicing
Master of Business Administration
After Sales Management
Customer Experience Management
Customer satisfaction
Sales experience
Strategic mindset
Complaints Processing
Customer inquiries
Microsoft

Timeline

Professional experience for Puja Mukherjee

  • 2 years and 11 months, Sep 2018 - Jul 2021

    Patient Relationship Executive - Sales & Marketing

    Apollo Home Healthcare Limited

    • Spearheaded the relationship between the organisation and the clients to achieve the target and generate revenue as per the company's requirements. • Promoted new products and services to increase brand awareness significantly. • Advised patients about their health conditions to develop a plan to address their personal health care needs.

  • 7 months, Feb 2017 - Aug 2017

    Operations Executive

    Entertainment City Limited (Unitech Group)

    • Designed long-term plans with upper management to achieve strategic objectives. • Created and managed the organization’s fiscal operating and capital budget and expenses. • Arranged meetings to keep formal records of the process and decisions.

  • 8 months, May 2016 - Dec 2016

    Guest Relation Executive - Operations

    DLF (Mall of India)

    • Developed strategic marketing plans to increase brand influence. • Initiated the planning and coordination of branding campaigns and their related activities. • Handled guest complaints and concerns in an efficient and timely manner.

  • 1 year and 7 months, Aug 2014 - Feb 2016

    Finance Executive

    Rabindranath Tagore International Institute of Cardiac Sciences

    • Verified invoices with purchase orders, processed due invoices for payments, and verified financial data for use in maintaining records. • Executed credit card and bank account reconciliation. • Created and evaluated financial reports based on the organization’s income, expenses and investments.

  • 11 months, Apr 2013 - Feb 2014

    Service Coordinator - Operations

    Fortis Memorial Research Institute

    • Generated reports of marketing activities and strategic recommendations based on analysis of ongoing trade and consumer promotion programs. • Analysed the company’s products and services to maximise consumer reach.

  • 9 months, Jun 2012 - Feb 2013

    Patient Care Coordinator - Operations

    Max Super Speciality Hospital

    • Evaluated the patient's requirements and made sure the needs are met by communicating with the patient, family members, and medical staff. • Generated reports to track the monthly patient records and communicate the same to the management. • Tracked accurate and timely billing from the patients.

  • 7 months, Dec 2011 - Jun 2012

    Guest Relation Executive - Operations

    Medica Super Speciality Hospital

    • Handled inbound patient calls and coordinated with the insurance, admission, and discharge departments. • Tracked patient appointments and maintained patient medical records. • Spearheaded the coordination with the medical, para-medical, and administration departments.

Educational background for Puja Mukherjee

  • Current 2 years and 9 months, since Oct 2022

    Business Administration

    IUBH Internationale Hochschule

  • Current 2 years and 9 months, since Oct 2022

    Master of Business Administration-Product Management

    IUBH Internationale Hochschule

  • 3 years and 4 months, 2009 - Apr 2012

    Bachelor in Hospital Management

    West Bengal University of Technology

Languages

  • English

    Fluent

  • German

    Basic

  • Hindi

    Fluent

  • Bengali

    Fluent

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