Quentin JACQUET

Manage a front office team of 8 agents, financial analysis, risk and fraud analysis and dispute management. Daily collaboration with the different departments of the company and service providers (carriers, suppliers, manufacturers) to ensure quality control and the diffusion of information. Maintenance of customer relations, stock control and order processing (follow-up, invoicing...).

Works in an international context. Financial analysis, risk and fraud analysis and dispute management. Stock control and order processing (follow-up, invoicing...). Daily collaboration with the different departments of the company and service providers (carriers, suppliers, manufacturers) to ensure quality control and the diffusion of information. Maintenance of customer relations. Ensuring the quality of the company's image on social networks.

Financial analysis, risk management, development and maintenance of customer relations, studies and implementation of loans (consumer, real estate), sale of bancassurance products (savings, insurance, provident funds), develop customer relationship management, phoning, etc.

Discovery of the banker profession, handling of current transactions,, welcoming and listening to the customer in order to orient him towards adapted needs, development of commercial relations and customer fidelity, bancarisation (sale of everyday banking products: bankbooks, savings accounts, etc.), sale of insurances and providences products, processing of IT tools and risk management.

Tasks: Sales and rentals of real estate, commercial prospection, make the company known after opening, booth animation at real estate shows...

Discovery of the car sales environment. Customer prospection, sale of cars, credit estimates.

Seasonal employment: Replenishment service, maintenance man, order tracking.

Seasonal employment: Security during the summer period.

Internship during the 2 years of study in the 1st real estate group of the world. Discovery of the real estate sector: sales, rentals, prospecting, visits and property estimates with my tutor...

Seasonal employment: Cleaning agent for the urban community of Marseille.

Discovery of the banking environment and its professions: Handling day-to-day banking transactions, customer reception, customer information and referral, telephone solicitation...

Teachings: Finance, business English, intercultural management, saving and insurance, Europe in an international context and its institutions, cultural diversity and values in Europe, digital Marketing...

Teachings: Real estate taxation, real estate law, environmental law, urbanism law, administrative law of property, legal forms of the real estate transactions, liability of the builders, building diagnostics, policy and assistance to social housing...

Teachings: General economy, Business economics, customer management, customer relationship and negociation, management of sales teams, business English, commercial Spanish…

Teachings: Accounting, law, economics, management...